A survey is only as good as the controls it sets

Lunches have been packed, sleep routines reset, and spelling words called out since students returned to classrooms across Georgia. Now parents, teachers, and students are reviewing progress reports and sizing up what happens during the next half of the grading period.

This point in the school year also gives school leaders an opportunity to review what is working and what might need to be adjusted. During a pandemic, the ability for schools to pivot on a pinhead may be the difference between lives saved and lost.

On the afternoon of Thursday, September 9, 2021, Washington County Public Schools sent out a survey using a Google platform tool asking for feedback from the school community. The survey tool is one I have used as both an executive director and board president of nonprofits.

The school system’s email with the link to the survey was sent to me by parents in the community. The form didn’t ask for any identifying information: no name, email, address, phone number. It did ask if the person responding is a school employee. It could be filled out by anyone anywhere  who had the link. I filled it out and submitted it. Twice.

Friday morning when I returned to the link it said I had already submitted my answer. Fair enough. After poking around with it some during the second of many cups of coffee, I got this:

Washington County Public Schools survey
September 10, 2021

The survey showed my email address, but Google’s software told me it wasn’t collecting anything from my account.

This isn’t the first time the schools have sent out a survey without parameters set on who could fill out the survey, or requiring any identifying information, in order to submit the survey. Last school year I picked up the phone and ended up talking with Dr. Rickey Edmond, who assured me that they were able to collect identifying data even though none was require to submit answers. I told him having seen the backside of these surveys via my Google business account, I’d sure like to know how they were managing that, because it might help me in the future. All I got was, “We can.”

With the broad questions asked in last week’s survey, what can Dr. Edmond  the Board of Education, and school principals really take away beyond how smooth car pick up and drop off are, and general satisfaction with instruction? Is a blind survey the only way for school leaders to know how parents and employees gauge the school year to date? How confident can school leaders, parents, teachers, and students be that the survey sent out on Thursday has the controls and parameters to collect accurate information?

It will be interesting to see what Dr. Edmond and the Board of Education members share with the community. Based on recent inquiries by myself and others concerned about the system’s Covid-19 record-keeping and reporting, my confidence in the quality of information collected and shared by the school system is low. Will the results of a survey available to anyone with email be used to guide judgement impacting not only the education of every student, but the health of the entire Washington County community?

I love a good Open Records Act request

With the return to classrooms across Georgia, I have been following the Covid-19 numbers in public schools in our state. Dismissing the recommended guidelines of the CDC, and the Georgia chapter of the American Academy of Pediatrics, many superintendents and school boards are playing doctor with the health of their own communities. The outcome, with Georgia’s schools back in session for about a month, has resulted in schools opting to be online only, delaying the start of school, pausing all instruction after beginning the school year, and students, teachers, bus drivers, and bus monitors, dying of Covid-19.

Concerned families, school communities, medical providers, and epidemiologists wait on a weekly Friday report from the Georgia Department of Public Health (DPH) for Covid-19 cases and trends in their county. Friday afternoon is also when most school systems release their Covid-19 information to their community. Some school leaders choose full transparency and share all the data they send to DPH for its weekly report. Their communities know the number of confirmed cases, how many people are quarantined, and clusters in each school.* Other schools provide a scant report that often leaves community members in the dark while confirmed cases continue to break records in Georgia.

This data is supposed to help school leaders decide how safe, and effective, it is to keep students in classrooms. Some schools have opted for virtual and printed materials for entire grades, entire schools, or the whole system as a result of data and historic trends.

On Thursday, August 27th, during what Washington County’s school superintendent described as a “fireside chat,” Dr. Rickey Edmond told almost 100 people attending the online event that only confirmed cases matter. He dismissed the number of students and staff quarantined as”fluid.” I agree that number could be considered fluid, because it can change every day. The number of confirmed Covid-19 cases can also change every day. DPH has already elevated Washington County schools to “substantial spread” and “increasing” in its weekly report.

Washington County, GA (map source Wikipedia)

With the state ratcheting up the level of concern for everyone in Washington County’s public schools, and having looked at reports posted by other systems across Georgia, I wondered exactly what DPH requires for its weekly school report. Seeing the reporting form was the best way to know.

A friend once told me, “I love a good Open Records Act request.” Like them,  I also love a good Georgia Open Records Act (GORA) request. On Monday, August 30th, I sent one to the Dr. Edmond, copying the Washington County Board of Education members. My request was, “The information I am requesting is for the information used for the Covid-19 information released to the public on August 13, 20, 27, 2021. I am requesting the Covid-19 reports and/or data Washington County public schools sent to the Georgia Department of Public Health for its weekly school report.” That’s a pretty straightforward request because DPH requires it, the school is supposed to compile and send it, so releasing all of it doesn’t require extra work.

What I got back from Edmond was,  “Reasonable access provided with good faith:
1. In response to your request: Covid-19 information released to the public on August 13, 20, 27, 2021 is attached in a PDF Table.
2. We can’t provide you with “COVID-19 Reports and/or data sent to Georgia Department of Public Health because that information is submitted via electronic portal and the medical form used falls under 50-18-72(a). As a school entity, we must uphold HIPPA, FERPA, and privacy requirements.
3. We have provided you with additional information complied by DPH for your reference.”

Covid-19 data from Dr. Rickey Edmond, Superintendent, Washington County Public Schools, Sept 2, 2021, in response to GORA request

A complete and thorough GORA response should always be done “in good faith,” to use Dr. Edmond’s choice of words. The information sent to me isn’t what I asked for, and doesn’t comply with the GORA request. Dr. Edmond insisted that what they send has lots of confidential information in it. I asked that he redact any sensitive information and send me the form so I could see what the state requires for its weekly report on schools in our state. Additionally, saying that the form is completed online and cannot be released otherwise just doesn’t hold water in a school system with an IT department and virtual teaching capacity. Do they not save a copy of what they submit?

At this point, I was even more concerned about what the school system didn’t want to freely provide to the community. Case numbers matter, but so do the number of students and staff out for quarantine, and the number of clusters occurring in school settings. It is possible a school could have a low case load but a very high number of absences due to quarantine, resulting in dwindling classroom numbers.

What are they reporting that they aren’t telling us, and why is it so important to keep that information from us? As North Central Health District Director Michael Hokanson told me on the afternoon of August 27th, the reporting from schools relies on a good faith effort on the schools’ part.

If schools are sloppy with the parameters for collecting data, the data can’t, and shouldn’t, be trusted. If a school system isn’t carefully tracking why students are absent, for example a dental appointment, strep throat, or a death in the family, what you get at the end of the day is a number that tells you nothing about why those students were out of school. Kids and staff out due to quarantine are going to miss a significant number of consecutive school days. That impacts how they are learning, how teachers must adjust, demand for substitutes, and ultimately, if a system should use online resources to keep students up to speed, and everyone healthy.

Edmond told me to contact DPH to get the form that I ask for in my GORA request. Trying to find the right person at DPH, and actually reach them, is a circle of Hell Dante didn’t know about centuries ago. The staffers I did reach are frustrated and exhausted with how their agency is combatting Covid-19. One told me, “the right hand doesn’t know what the left hand is doing.”

I left messages at schools, emailed schools, and filled out GORA requests via forms school boards provided on their web sites. One school superintendent called me back eager to share blank copies of the weekly form schools send to DPH  and volunteered to send the detailed form required for the district health office. I got the form from more than one system to verify I had the right one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What the report requires is the result of counting cases, quarantining of students and staff, and clusters.* This shouldn’t be a difficult thing to record on a daily basis and add up at the end of the week. The Georgia Department of Education created a video to guide school administrators on how to easily complete the form, using “Careful Recordkeeper” as the name of the school staffer filling it out. There is no sensitive or confidential data about anyone at the school required to complete this weekly report.

Dr. Nancy Kreiger at the Harvard School of Public Health recently said, “The answer to having not-good-enough data is to make it really public that it’s not good enough and to figure out, how do you make it better?” Kreiger went on to say about data, “You need good data to do proper planning, to understand what the risk is, how the risk is changing. And you need that to be real data that are publicly available and accessible.”

If a school isn’t committed to collecting accurate data, none of what they report can and should be trusted with full confidence by the state, or the people concerned about the health of every person in that school.

The responsibility of collecting good data falls on the Board of Education requiring it, and the schools led by Dr. Edmond following through.  Thousands of families in Washington County are making life and death decisions for their children and themselves during this pandemic.  For the Board of Education, Dr. Edmond, and school leaders to be satisfied with a refusal to collect good data and share it with families is not only a disservice to Washington County families. It shows a huge distain for the exhausted healthcare providers and DPH staffers working in the county and across our state.

*From GA DPH, “Laboratory-confirmed COVID-19 in two or more people [students or staff] with symptom onset/collection dates within a 14 day period who are epidemiologically linked, do not share a household, and were not identified as close contacts of each other in another setting during standard case investigation or contact tracing”).

Paul’s Letter to the Galatians about living in a community

Throughout the pandemic, and now with the easy availability of life-saving vaccines to slow the spread of Covid-19, I have genuinely struggled with how people of faith, who are often in church or other places of worship  multiple times a week, claiming that not wearing a mask, gathering shoulder to shoulder, and now not being fully vaccinated, is a personal choice.

In some regards it echos the philosophy of Ayn Rand. We have seen the tragic results in both Christian and Hasidic Jewish communities when members acted on the premise of personal choice. I know people who have gone this route and infected family and friends, some too young to be vaccinated.

Recently someone told me about a newsletter from St. Albans, a church just north of Charlotte, that addressed the challenges, and obligations, of being fully engaged in a faith community, where the health of the community, literally, is the responsibility of every member of that group.

The message from the Associate Rector is drawn from Paul’s Letter to the Galatians:

“The on-going and polarizing debate about getting vaccinated during this time of pandemic calls to my mind Paul’s words about “freedom”, especially in his letter to the Galatians. I say this because many who are refusing to get vaccinated are appealing to the notion of individual freedom: “Nobody else should have any say in my personal decisions about my own health.” On the face of it, this seems perfectly reasonable and in keeping with the principles upon which our nation was founded.

Many Christians will point directly to Paul’s words in his letter to the Galatians to support their understanding of individual freedom: “For freedom Christ has set us free. Stand firm, therefore, and do not submit again to a yoke of slavery” (Gal 5:1). A mere twelve verses later, however, Paul contextualizes his understanding of Christ-enabled freedom with these words:

“For you were called to freedom, brothers and sisters; only do not use your freedom as an opportunity for self-indulgence, but through love become slaves to one another. For the whole law is summed up in a single commandment, “ ‘You shall love your neighbor as yourself’ ” (Gal. 5:13).

This is a critically important caveat that we do well to remember. Paul is clear on this point: the freedom that we have in Christ is not meant to encourage a life of libertine self-interest. Quite the opposite! The freedom that we have in Christ calls us away from being enslaved to pure self-interest towards a life that is committed to mutual love and care for others. Paul hammers home this point with the rather shocking words to our 21st century ears, “…through love become slaves to one another.” Professor of Religion Bruce Longenecker says it this way: “Christians have been set free from the enslavement of chaos-inducing self-interestedness in order to allow the self-giving Christ to become incarnate within their own self-giving way of life.”

The decision about whether to get vaccinated, like many decisions in life, is undoubtedly a personal one, with various factors at play. That said, it is important that we, as Christ-followers, try to make such decisions from a place of neighborly love, and not from a place of unfettered self-interest. Instead of thinking only about how a decision is going to affect me personally, we are called to also give serious consideration to how a decision is going to impact the lives of others. Instead of, as Paul says, using our freedom as an opportunity for self-indulgence, we are called to use our freedom in the service of others and for the common good; that is, to love our neighbors as ourselves.

Yours in Christ,
Kevin+

I hope, as the Rector writes, others will feel called to be of service to others and act for the common good of those they know and love.

When reality overtakes fiction

Heather Cox Richardson

If you are not familiar with Professor Heather Cox Richardson, she teaches at Boston College. Her Letters from an American are daily posts carefully crafted with links to sources. I am reposting what she posted on October 2, 2020 with my own emphasis added to some of her observations.

October 2, 2020

Today’s media was consumed with news of the spread of coronavirus to the president and First Lady, as well as concern over the degree to which it has spread to other people associated with the White House. A number of those who attended the Rose Garden announcement of Trump’s nomination of Amy Coney Barrett to the Supreme Court have tested positive. That number includes the Trumps, Senator Thom Tillis (R-NC), Senator Mike Lee (R-UT), and Fr. John Jenkins, president of Notre Dame. Also infected are Ronna McDaniel, the chair of the Republican National Committee, and at least three journalists who have attended White House events in the past week.

And tonight, presidential adviser Kellyanne Conway reported that she, too, has tested positive.

As I write this, just before midnight, Trump’s campaign manager Bill Stepien has just announced he, too, has tested positive for the coronavirus.

Five minutes after midnight (sorry for breaking the midnight rule again), we learned that 11 staffers from the Cleveland debate also tested positive.

We will not learn of infections among the Secret Service.

House Speaker Nancy Pelosi has tested negative, as have Democratic presidential nominee Joe Biden and his wife, Dr. Jill Biden.

This evening, medical professionals transferred the president to Walter Reed National Military Medical Center “out of an abundance of caution.” He walked from the helicopter under his own power, and posted a short video to his Twitter account assuring viewers that he is doing “very well.” He remains in charge; power has not transferred to Vice President Mike Pence.

Aside from the personal implications of the spread of this illness—and let’s remember that there are 46,459 other Americans who have contracted the coronavirus in the last day– this major news story has huge implications for the upcoming election. It also illustrates how the administration’s secrecy and lies take away our ability to make informed decisions about our own lives, as well as about the nation.

The Trump entourage has refused to wear masks, social distance, or follow the advice of public health experts for reducing the spread of the virus. Now it appears that White House officials deliberately withheld information about their condition, directly endangering other people who acted on the presumption that the Trump people weren’t infected. The Washington Post reported that Secret Service agents, who risk their lives to protect the president, are angry and frustrated: “He’s never cared about us.” The 30-50 Republican donors who met with Trump Thursday night at his golf club in Bedminster, New Jersey, are “freaking out,” one report noted. Tickets had cost up to $250,000, and Trump met privately with about 19 people for 45 minutes. Trump knew his adviser Hope Hicks had tested positive when he left for the club, but he went anyway. He did not wear a mask.

Reporter Chris Wallace of the Fox News Channel, who moderated Tuesday’s debate and so was one of those the Trumps’ entourage endangered, revealed today that Trump arrived too late on Tuesday for a COVID-19 test, as the venue required. Instead, there was an “honor system.” Organizers assumed the people associated with the campaigns would not come unless they had tested negative. Trump’s people arrived wearing masks, which they had to have to enter the auditorium, but then removed them shortly after sitting down, and refused to put them back on. During the debate, Trump mocked Biden for his habit of wearing a mask.

The campaign did not tell the Biden camp that Hicks, who attended the debate, had tested positive for coronavirus the day after the event. The Biden organization learned it from the newspapers. The White House did not even tell former New Jersey Governor Chris Christie, who spent four days in close quarters with Hicks and Trump, helping the president prepare for the debate. He, too, learned the news from the media.

This crisis shows how the administration’s refusal to share information and its insistence on its own version of reality creates confusion that leaves Americans vulnerable and anxious. Its history of secrecy and lies means that few people actually trust anything its spokespeople say. It was striking how many people did not believe the Trumps were actually sick when the news broke; we are so accustomed to Trump’s lies that many people thought he was simply looking for a way out of future debates.

The constant lies—about coronavirus and virtually everything else—destabilize the nation because we cannot know what the truth really is. And if we don’t know what is actually happening, we cannot make good decisions. Today the editorial board of the Washington Post warned that the White House simply must let us know the truth about the president’s health so that we know who is actually running national security, the economy, and the election on our behalf.

That plea did not appear to make much of an impression on the White House: it did not bother to tell Pelosi, who is third in line for the presidency, that Trump was being helicoptered to Walter Reed Hospital.

And so we are facing a pandemic spreading through the upper ranks of the government just before an election with little faith that we will learn the truth about what is happening. That, just as much as the infections in the administration, is a crisis.

To its credit, the Biden campaign has identified this crisis and is doing its best to restore our sense of a shared reality, based in our history and our better principles. Rather than expressing outrage that the Trump camp exposed him and his wife and guests to coronavirus, Biden offered his best wishes for Trump and the First Lady, as did his running mate Kamala Harris. Biden’s campaign pulled all its negative ads out of respect for the president’s illness (the Trump campaign refused to follow suit).

Biden spoke in Michigan today, assuring the audience that “We can get this pandemic under control so we can get our economy working again for everyone.” But, he emphasized, “this cannot be a partisan moment. It must be an American moment. We have to come together as a nation.” He promised to get rid of the toxic partisanship that is keeping us all off balance. “I’m running as a Democrat,” he said, “but I will… govern as an American president. Whether you voted for me or against me, I will represent you… and those who see each other as fellow Americans who just don’t live in red states or blue states but who live in and love the United States of America. That’s who we are.”

To an increasingly weary country, he offered hope that we really can heal the nation’s ills. “There’s never been a single solitary thing America’s been unable to do. Think of this. Not once. Not a single thing we’ve not been able to overcome when we’ve done it together. So let’s get the heck up. Remember who in God’s name we are. This is the United States of America,” he said. “There’s nothing beyond our capacity.”

Notes:

Pelosi informed:

Secret Service: https://www.washingtonpost.com/politics/trump-seemed-to-defy-the-laws-of-science-and-disease-then-the-coronavirus-caught-up-with-him/2020/10/02/5b4c5232-04bf-11eb-897d-3a6201d6643f_story.html

https://www.cnn.com/2020/10/02/politics/president-donald-trump-walter-reed-coronavirus/index.html

https://www.thedailybeast.com/chris-wallace-says-trump-arrived-at-debate-too-late-for-coronavirus-test

https://www.cnbc.com/2020/10/02/gop-donors-panic-after-coming-close-to-trump-at-fundraiser-hours-before-positive-covid-19-test.html

https://www.cnn.com/2020/10/02/us/notre-dame-president-covid-trnd/index.html

https://www.washingtonpost.com/politics/trump-virus-spread-white-house/2020/10/02/38c5b354-04cc-11eb-b7ed-141dd88560ea_story.html

Biden:

Earpiece ad: https://www.cnn.com/2020/10/02/politics/fact-check-trump-facebook-biden-earpiece/index.html

https://www.cleveland.com/coronavirus/2020/10/president-trump-first-lady-and-hope-hicks-may-have-spread-coronavirus-at-cleveland-presidential-debate.html

didn’t tell Biden camp: https://www.cnn.com/politics/live-news/trump-coronavirus-positive/h_378e07069dded1b1f71539db60bcdae5

Honor system:

https://www.politico.com/news/2020/10/02/trump-campaign-manager-tests-positive-for-covid-19-425722

https://www.politico.com/news/2020/10/02/trump-campaign-manager-tests-positive-for-covid-19-425722

11 staffers:

Christie:

Pulling the bandaids off in rural America

What rural communities lack in infrastructure is becoming very clear to elected leaders at all levels. The question that must be answered is whether those needs will be addressed and when.

The lack of fast affordable internet service in rural communities is now holding back teachers, students, and parents. Teachers don’t have access to broadband in order to log on and hold sessions with students. Students often don’t have internet access or a computer.

If you are looking for some good stocks to consider, this might be a good time to invest in the paper industry. Schools are making printed packets of work for families because online education in rural America isn’t an option.

Rural communities don’t have the luxury of Instacart and similar shopping and delivery services. There is no option to have groceries delivered to your front door. If driving to a store is the only option for rural households, the urge to stock up beyond a week’s worth of groceries is understandable when frequently used items are on store shelves.

Businesses trying to shift to online work face the same challenges as schools. A technology company I have relied on emailed customers two weeks ago offering not only online platforms for remote work, but refurbished laptops for employees to use while they work from home. The question remains whether there is internet access at the employee’s home.

While social media and news outlets fill space with ideas for streaming movies and television programs, rural America remains on the sidelines. There is no streaming of entertainment options without high speed internet. Libraries are closed and ball fields are vacant. Choices are so limited now.

The bandaids offered to rural America have been pulled off. Lessons are being taught about how we can better serve rural communities across our country. If the lack of resources in rural America are not addressed when we are able to paddle less frantically, the failure of elected leaders to respond nimbly and effectively should direct every voter’s choices.